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Shipping & Returns

From our artisans to your doorstep. Everything you need to know about delivery and returns.

Worldwide Shipping

We ship worldwide through trusted international delivery partners.

Carefully Prepared

Most orders are prepared and dispatched within 2–5 business days.

Personal Customer Care

Questions before or after your purchase? We'd be delighted to assist you.

Quality Guarantee

Genuine cashmere and handcrafted quality.

Delivery & Returns

Shipping: We ship worldwide through trusted international delivery partners. Shipping costs and estimated delivery times are calculated during checkout based on your destination. Every order is carefully inspected before dispatch to ensure it meets our quality standards.

Processing Time:
Most orders are prepared and dispatched within 2–5 business days.
Handcrafted or made-to-order pieces may require additional preparation time. Where applicable, this will always be indicated on the product page.

Returns:
Eligible items may be returned within 30 days of delivery.
Returned products must be unused, in their original condition and accompanied by their original Milan x Dominica packaging.

Customs & Duties:
International orders may be subject to customs duties or import taxes depending on your country's regulations. These charges remain the responsibility of the customer.

Need Assistance?
If you have any questions regarding shipping or returns, we'd be delighted to assist you.

info@milandominica.com