Yes. We offer worldwide shipping through trusted international carriers. Shipping options and delivery estimates are displayed during checkout.

Most orders are dispatched within 2–5 business days. Handmade or made-to-order pieces may require additional preparation time. Estimated delivery times are shown at checkout.

Yes. Eligible items may be returned within 30 days of delivery. Please refer to our Shipping & Returns page for full details and eligibility.

Yes. Every Milan x Dominica piece is crafted from carefully selected genuine cashmere sourced from the Himalayan region.

Many of our collections are handcrafted by skilled artisans in Ladakh, Kashmir and Nepal using traditional techniques passed down through generations. Product pages specify the craftsmanship of each piece.

Each handcrafted piece is unique. Small variations in colour, weave or embroidery are a natural characteristic of artisanal craftsmanship and should be appreciated as part of its individuality.

We recommend gentle hand washing or professional dry cleaning, depending on the product. Please refer to our Care Guide for detailed instructions.

Yes. Genuine cashmere is naturally breathable and temperature regulating, making it comfortable throughout the year. Lightweight cashmere pashminas are ideal for cool summer evenings, air-conditioned interiors and transitional seasons, while providing warmth during colder months without feeling heavy.

You can reach us anytime through our Contact page or by email at info@milandominica.com. We aim to respond within 24 hours.

Yes. Every order is presented in our signature Milan x Dominica packaging, making it suitable for gifting.

If you're unsure which piece best suits your needs or would like advice before purchasing, we'd be delighted to assist you. Simply contact us and we'll be happy to help.